K G Music Limited trading as Kenny’s Music (“we”, “us”, or “our”) operates the website https://www.webuymusicgear.com (“Site”). We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Who We Are

Company Name: K G Music Limited
Registered Office: Kenny’s Music, 73 Elgin Street, Dunfermline KY12 7SD
Company Number: SC343715
Contact Email: web@kennysmusic.co.uk

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact details: Name, email address, phone number.
  • Gear information: Descriptions, photos, serial numbers, and pricing details of musical gear you wish to sell.
  • Transaction details: Information relating to purchases or sales.
  • Technical data: IP address, browser type, operating system, referral source, and browsing behaviour.
  • Communication data: Records of any correspondence you have with us.

3. How We Collect Your Data

We collect your data:

  • Directly via forms submitted through our website, which are powered by Jotform. Jotform securely processes and stores this data on our behalf.
  • Through email or other communications initiated by you.
  • Automatically via cookies and analytics tools (see Section 9).

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and process gear submissions.
  • Facilitate purchases and sales of musical instruments and equipment.
  • Provide customer support.
  • Improve our services and website functionality.
  • Comply with legal obligations (e.g. fraud prevention, tax reporting).

5. Lawful Basis for Processing

We rely on the following legal bases:

  • Contract: To fulfil a contract or take steps at your request before entering into a contract.
  • Consent: Where you have given us clear permission (e.g. for marketing).
  • Legal obligation: To comply with UK law.
  • Legitimate interests: To run our business and improve our services, provided your rights do not override these interests.

6. Sharing Your Data

We do not sell your personal data. We may share your data with:

  • Trusted third-party service providers (e.g. Jotform, payment processors, hosting services).
  • Our professional advisers (e.g. accountants, legal consultants).
  • Law enforcement or regulatory bodies when required by law.

All third parties are required to respect the security of your data and process it in accordance with the law.

7. How We Store Your Data

Your personal data is stored securely on servers located in the UK, EEA, or in compliance with UK GDPR adequacy regulations. We apply appropriate technical and organisational security measures to protect your data from loss, misuse, unauthorised access, or disclosure.

8. Data Retention

We keep your data only for as long as necessary for the purposes set out in this policy or to meet legal, accounting, or reporting requirements.

9. Cookies

Our website may use cookies and similar technologies to enhance your experience and track usage analytics. You can manage your cookie preferences through your browser settings. For more detail, please see our Cookie Policy.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate data.
  • Request deletion of your data.
  • Restrict or object to certain types of processing.
  • Withdraw consent (where processing is based on consent).
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, contact us at web@kennysmusic.co.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.